JustMarkets Forex Broker: Comprehensive Profile, Regulation, Deposits, Complaints, and Reputation

Since its inception in 2012, JustMarkets has emerged as a prominent forex and CFD broker, offering access to a wide range of financial instruments, including forex, precious metals, energy, indices, stocks, and cryptocurrencies. Headquartered in Limassol, Cyprus, with additional entities in Seychelles, South Africa, and Mauritius, JustMarkets is recognized for its low spreads, high leverage, and flexible trading strategies. However, despite its strong reputation, the broker has faced user complaints related to deposits and withdrawals. This article provides a detailed overview of JustMarkets’ profile, regulations, deposit options, trading features, complaints, and whether it suits traders with limited budgets.

General Profile of JustMarkets

Formerly known as JustForex, JustMarkets serves over 1 million traders across 190+ countries. Operating from Cyprus with additional offices in Seychelles, South Africa, and Mauritius, the broker provides trading through MetaTrader 4 (MT4), MetaTrader 5 (MT5), and its proprietary mobile app. JustMarkets stands out with competitive trading conditions, including spreads starting at 0 pips, leverage up to 1:3000, and commission-free trading on select accounts.

Regulation:

JustMarkets is regulated by multiple financial authorities:

-CySEC (Cyprus, No. 401/21): A Tier-1 regulator, offering up to €20,000 in investor compensation for EU clients through the Investor Compensation Fund.

-FSA (Seychelles, No. SD088): An offshore regulator allowing higher leverage but with limited client protections.

-FSCA (South Africa, No. 51114): A Tier-2 regulator providing legal oversight in South Africa, though its “supervision exceeded” status on WikiFX raises concerns.

-FSC (Mauritius, No. GB22200881): An additional offshore regulator for global clients.

These regulations reflect a commitment to financial standards, with security features like segregated client accounts, negative balance protection, and data encryption. However, clients under offshore entities (FSA, FSC) receive less protection compared to those under CySEC.

Deposit and Withdrawal Options

JustMarkets offers flexible deposit and withdrawal methods to cater to traders worldwide. Minimum deposit requirements vary by account type:

-Standard Cent & Standard: Minimum deposit of USD 10 (~IDR 160,000–170,000, depending on exchange rates).

-Pro & Raw Spread: Minimum deposit of USD 100 (~IDR 1.6 million).

-Subsequent Deposits: Minimum of USD 5 for all accounts.

Deposit Methods:

- Credit/Debit Cards (Visa, Mastercard)

- E-wallets (Skrill, Neteller, Perfect Money, FasaPay, Sticpay, PayTrust, PayRetailers)

- Local and International Bank Transfers

- Cryptocurrencies (Bitcoin, Litecoin, Ethereum, USD Coin, Gemini Dollar)

- Local Methods (Absa, Help2pay, Pix, Boleto, etc.)

Withdrawals:

- E-wallets and card withdrawals are typically processed within 1–2 hours.

- Bank transfers take 1–6 business days.

- JustMarkets does not charge withdrawal fees, though third-party payment providers may apply fees.

A deposit of IDR 100,000 (~USD 6–7) falls short of the minimum requirement for any account, making JustMarkets less suitable for traders with very limited budgets.

Account Types and Trading Features

JustMarkets offers six account types to accommodate traders from beginners to professionals:

1.Standard Cent: Ideal for beginners, uses cents as the base currency, with spreads from 0.3 pips and no commission.

2.Standard: Suitable for all levels, with spreads from 0.3 pips and no commission.

3.Pro: Designed for experienced traders, with tighter spreads from 0.1 pips and no commission.

4.Raw Spread: Offers spreads from 0 pips with a fixed $3 per lot commission, ideal for scalping.

5.Demo: A virtual account with up to USD 5 million in practice funds, risk-free.

6.Islamic: Swap-free accounts for traders adhering to Sharia principles.

Trading Features:

-Platforms: MT4, MT5, and the JustMarkets mobile app (iOS/Android) with advanced analytics and fast execution (~52 ms).

-Instruments: Over 260 instruments, including 70 forex pairs, CFDs on stocks, indices, metals, energy, and cryptocurrencies.

-Leverage: Up to 1:30 for EU retail clients (CySEC); up to 1:3000 for offshore clients (FSA, FSCA, FSC).

-Strategies: Supports scalping, hedging, expert advisors (EAs), and copy trading via JustMarkets Copytrading.

-Drawbacks: Lacks biometric authentication or two-step login, and futures or bonds are not available.

Reputation and Complaints

JustMarkets holds a 6.09/10 reputation score on WikiFX with an “A” influence ranking, indicating a strong market presence. The broker has earned over 50 awards, including “Most Innovative Broker in Africa” (FMAS:25) and “Best CFD Broker” (iFX EXPO 2024). However, significant user complaints have surfaced in the last three months (up to August 2025):

-Delayed Deposits: Users report uncredited deposits, e.g., “I deposited USD 50 on April 16, 2025, but my wallet still isn’t credited.”

-Failed Withdrawals: Complaints about delayed or canceled withdrawals without refunds, e.g., “I withdrew USD 10 on April 25, but it’s still not received.”

-System Issues: Reports of frozen charts, significant slippage (e.g., Trade ID#680180284), and orders failing to execute or close manually.

-Fraud Allegations: Some traders label JustMarkets a “B-book broker” or scam, citing blocked accounts after significant profits (e.g., an account with USD 2,016 profit was blocked).

Despite positive feedback on low spreads, fast execution, and 24/7 customer support, these complaints highlight the need for caution, especially for traders reliant on swift withdrawals.

Advantages and Disadvantages

Advantages:

- Strong regulation from CySEC, FSA, FSCA, and FSC.

- Competitive spreads (from 0 pips on Raw Spread accounts).

- High leverage up to 1:3000 for non-EU clients.

- Diverse deposit methods, including local options and cryptocurrencies.

- Supports copy trading with no additional fees.

- Free demo account for practice.

Disadvantages:

- Minimum deposit of USD 10 excludes IDR 100,000 (~USD 6–7) deposits.

- Complaints about delayed deposits and withdrawals.

- No biometric authentication or two-step login.

- Offshore regulations (FSA, FSC) offer less protection.

- Unavailable in the US, UK, and certain other countries.

Is JustMarkets Suitable for IDR 100,000 Deposits?

Officially, JustMarkets does not support deposits of IDR 100,000 (~USD 6–7), as the Standard Cent and Standard accounts require a minimum of USD 10. For traders with very limited budgets, brokers like FBS Cent(minimum USD 1) or Exness Cent(minimum USD 1–5) are better suited, allowing account openings with IDR 16,000–80,000. Additionally, complaints about deposit and withdrawal issues suggest that low-budget traders should verify service reliability before committing.

Alternatives and Recommendations

For traders seeking lower deposit options:

-FBS Cent: Minimum deposit USD 1, spreads from 1 pip, supports MT4/MT5.

-Exness Cent: Minimum deposit USD 1–5, no commission, leverage up to 1:2000.

-XM Micro: Minimum deposit USD 5, ideal for beginners with micro-lots.

For those considering JustMarkets:

-Prepare Funds: Ensure at least USD 10 (~IDR 160,000) for a Standard Cent account.

-Verify Account: Complete identity verification to streamline deposit/withdrawal processes.

-Use Demo Account: Test strategies risk-free with the demo account.

-Contact Support: Reach out to support@justmarkets.com or 24/7 live chat for deposit/withdrawal issues.

-Monitor Reviews: Check recent feedback on platforms like WikiFX or Trustpilot to confirm service improvements.

Conclusion

JustMarkets is a reputable broker with robust regulation from CySEC, FSA, FSCA, and FSC, offering low spreads, high leverage, and flexible trading strategies. However, its USD 10 minimum deposit makes it unsuitable for IDR 100,000 budgets, and complaints about deposit/withdrawal delays raise concerns. For low-budget traders, brokers like FBS or Exness may be more appropriate. If choosing JustMarkets, verify the regulating entity for your account and exercise caution with potential system issues. With careful planning, JustMarkets can be a solid choice for traders seeking competitive trading conditions.

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